How it works
The whole loop, in the order it actually happens, with the four points where a human has to decide.
Four sessions a month, and the other 26 days. This is what happens across both.
Digital intake builds the chart as they complete it. The client gets secure access to their own side; you keep yours. Scheduling runs through Google Calendar and Meet.
A daily six-area check-in — the STOICK protocol — plus journaling, homework dispatched from your side and worked inside the app, and self-assessments that score themselves (PHQ-9, GAD-7 and fourteen more). The protocol can be reconfigured to match the model you already work in.
Before the appointment, a pre-session brief pulled from the chart: what changed, what is stuck, what slipped. You read the week instead of spending the first ten minutes reconstructing it.
That part is yours and stays yours. Nothing in the product sits in the room with you.
An AI-drafted SOAP, DAP or BIRP note. Coding suggestions and a claim scrubber for ICD-10 and CPT. Claims submitted, rejections reworked, remittance posted. Copays on your own Stripe. Superbill and receipt PDFs. Every one of those steps stops at a signature.
“The AI drafts; a person always decides” is only meaningful if you can name the places it stops. Here they are.
The therapist signs every note. The AI can never finalize one.
No claim submits without a human.
The clinician's, with co-sign supported.
A flag escalates to a person. The AI can never clear it.
These are gates, not settings. There is no configuration that turns them off, which is the difference between a tool that drafts and a tool that decides.
It does not do therapy. The companion is channeled through your rules and never positions itself as the clinician. It does not make clinical decisions, clear risk, or sign anything. It is not a crisis service — crisis resources are always on inside the client app and a flag escalates to a person, but 988 and emergency services are the crisis path, not this.
The records room — the full EMR — is in final validation. It lands inside the same $77.77 seat when it ships: no new tier, no price change. What the EMR covers →