These Terms of Service ("Terms") govern your use of the VibeCheck software, services, and websites operated by Mental Wealth Solutions Inc. ("MWS," "we," "us," or "our"). By checking the agreement box on the pricing page, completing checkout, or accessing the service, you agree to these Terms. If you do not agree, do not check the box and do not complete checkout.
VibeCheck is between-session clinical infrastructure for U.S.-licensed mental health clinicians. The service includes session brief generation, SOAP note drafting, between-session homework dispatch, and related AI-assisted clinical workflow tools, scoped to the active subscription tier you select at checkout.
VibeCheck is a clinical-workflow tool. It does not provide medical advice, diagnosis, treatment recommendations, or crisis services. All clinical decisions remain the responsibility of the licensed clinician using the platform.
VibeCheck is offered in four tiers:
An "AI interaction" is one round-trip request to the underlying generative model on your behalf (for example, generating one session brief or one SOAP note draft). Usage above the included monthly allotment may be subject to overage fees or service throttling at MWS's discretion, with notice.
By checking the agreement box and completing checkout, you authorize MWS (through its payment processor, Stripe, Inc.) to automatically charge your payment method on file:
You will receive an email reminder before the first post-trial charge.
You may request a full refund of the first monthly charge within seven (7) calendar days of that charge by emailing the cancellation address in Section 5. Refunds are not pro-rated for partial-month use and are not available for any month other than the first post-trial month. Subsequent monthly charges are non-refundable.
Cancellation takes effect at the end of the then-current billing cycle. You will not be charged for the following cycle. Access to the service continues through the end of the paid cycle.
VibeCheck is designed to operate within a HIPAA-compliant boundary. Patient-facing tools and protected health information ("PHI") are handled exclusively on our secured application subdomain (app.vibecheck.luxury), isolated from the public marketing site. Marketing pages (vibecheck.luxury) and Stripe-hosted checkout pages do not store or transmit PHI.
A Business Associate Agreement ("BAA") is required between MWS and each clinician or practice that will input PHI into the service. BAAs are issued on request. Email matthewsextonlcsw@mentalwealthsolutions.org to initiate. You are responsible for ensuring an executed BAA is in place before entering any PHI into VibeCheck.
You agree not to: (a) use VibeCheck to provide medical, psychiatric, or crisis services to individuals you are not licensed to treat; (b) attempt to access another user's account or data; (c) reverse-engineer, scrape, or resell the service; (d) input PHI without an executed BAA in place; (e) use VibeCheck in any manner that violates applicable law, including state licensing rules and HIPAA.
All software, model integrations, prompt scaffolding, UI, documentation, and brand assets are owned by MWS or its licensors. Your subscription grants you a limited, non-exclusive, non-transferable license to use the service for the duration of your active paid subscription. Your clinical content (notes you generate, clinical workflows you configure) remains yours.
The service is provided "AS IS" and "AS AVAILABLE," without warranties of any kind, express or implied, except as required by law. MWS does not warrant that the service will be uninterrupted or error-free.
To the maximum extent permitted by law, MWS's aggregate liability arising out of or relating to these Terms or the service shall not exceed the amount you paid to MWS in the twelve (12) months preceding the event giving rise to the claim. MWS shall not be liable for indirect, incidental, consequential, special, or punitive damages.
Any dispute, claim, or controversy arising out of or relating to these Terms or the service shall be resolved by final and binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules, before a single arbitrator. The seat of arbitration is the State of New York, and the language of arbitration is English. Judgment on the award may be entered in any court of competent jurisdiction.
Class action waiver. You and MWS agree that any dispute resolution proceedings shall be conducted only on an individual basis and not as a class, consolidated, or representative action. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.
If for any reason a dispute proceeds in court rather than in arbitration, you and MWS each waive any right to a jury trial.
These Terms are governed by the laws of the State of New York, without regard to its conflict-of-laws principles. Subject to Section 10, any judicial proceeding shall be brought exclusively in the state or federal courts located in New York County, New York, and you consent to personal jurisdiction and venue there.
We may update these Terms from time to time. Material changes will be notified to active subscribers by email at least 14 days before they take effect. Continued use of the service after the effective date constitutes acceptance of the revised Terms.
Mental Wealth Solutions Inc.
Matthew Sexton, LCSW — Founder
Email: matthewsextonlcsw@mentalwealthsolutions.org